The property was nice, I 100% recommend!

The staff were exceptional and made me feel comfortable. Appreciated a special vibe. The beds were exceptionally comfortable, the room was glamorous and practical with great facilities.

The rooms are brand-new and fashionable with bathroom and good facilities plus jacuzzi. Every time in Naples we stay in this hotel.

Great location, the hotel is close to a tube station. The staff is amazingly nice, quiet atmosphere.

The bathrooms are not so clean.

The value for money at Comfort Zone was exceptional. The room was spacious, clean, and beautifully furnished. The location was convenient, within walking distance to all the interesting places. The staff, especially Annalisa, were friendly, professional, and extremely helpful.

Breakfast offerings could be improved with better temperature control.

The staff were excellent and helped us with map. They gave us airy and new-fashioned room with great equipment and jacuzzi plus a wonderfully comfortable bed. An electric kettle and fridges were available too👍😀❤

Practical rooms, thank you for excellent stay!!!

Exceptional and welcoming people are working. It offers perfect services. Access to a train station, which is very close to the property.

The service was perfect and the food was brilliant! Easy check-in was a bonus.

The location of the hotel was great, being really in the center of the city with easy access to the nearby coffee shop and historical center. The rooms were spacious, comfortable and spotlessly clean. The staff was helpful and readily available, providing good information about the city. The bed was comfortable and the bathroom facilities were good, providing a nice shower.

There were some issues with the Wi-Fi connection.

Exceptional and welcoming staff, and brilliant food!!!

Glamorous rooms and airy with great facilities.

Glamorous and practical rooms, thank you for excellent stay!!!

It's a great place to visit, the staff is exceptional and welcoming.

Everything was perfect, particularly good location close enough to all main attraction, the shopping street and many nice restaurants near too and the port and the city, such wonderful experience.

During my stay at Comfort Zone, I was impressed by the cleanliness of the room. It was spotless throughout my entire visit, making me feel comfortable and at ease. Additionally, the provision of keys for multiple doors in the building gave me a sense of security. I felt safe knowing that access to my room was restricted. Her helpfulness made my overall experience even more enjoyable. The room itself lived up to my expectations, featuring a breathtaking view. The spa bath added a romantic touch to my stay. Lastly, the included breakfast at the lovely café opposite the hotel was a delightful bonus. The whole ambiance of the place was fantastic, and I strongly recommend it to anyone considering a visit.

One minor drawback was the unexpected elevator fee of 0.20€ before 6:30 PM. It would have been helpful to know about this in advance or for the reception to provide the change during my first ascent to the room with my luggage. Although it wasn't a major inconvenience, it could be a small improvement opportunity.

This hotel is a true gem! the location is unbeatable, right in the heart of the city. You can easily explore all the sights and it's so convenient having the port just a stone's throw away. Secondly, the staff here go above and beyond to make you feel at home. They are friendly, helpful, and attentive to every detail. The rooms are modern and stylish, just like in the photos, and the hot tub is a luxurious touch. Lastly, the value for money is excellent, with breakfast included in the price. I couldn't ask for more!

No complaints, everything was absolutely fantastic!

Location: the hotel was close to castles, major attractions in the city and the shopping street and many nice restaurants near too. Stopped by Gran Caffe Monzu to get some coffee and treats, it's an easy walk to the venue, recommend...

The service offered was perfect, the room was fashionable and reasonably large with jacuzzi, good facilities, for instance. An electric kettle and a refrigerator were available too. The staff were very friendly and knew the area. The check in was easy and the atmosphere was special throughout the hotel.